Contact Customer Service

Have an Online Specific Call?

We’re Here To Help

Monday-Friday 10:00 AM- 6:00 PM (EST)
Saturday-Sunday 9:00 AM- 6:00PM (EST)

Call Us:

We can be reached during the hours above at 1-802-422-3234.

If your call is not specific to an online purchase, check our store hours then call us.

Message Us:

Email: Click Here– We typically respond within 24 hours

Facebook: Message Us via the Facebook Messenger App. We typically respond within a few hours.


Questions on Returns?

Customer Feedback:

Ordered online! Shipped within an hour! Great deal!

Great quality and unbelievable customer service. Can certainly feel the small company pride and commitment to its customer. High recommend their products to anyone looking for high quality gear with support to back up the business end. Cheer, Basin!

Ordered a snowboard off the website and it shipped the very next day. Had me riding that weekend. Everyone is very friendly in the store and are always willing to help

Great shop. I ordered a jacket online one morning and it was at my house the next afternoon. Couldn’t be easier. Good selection and prices.