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True Wheels at Basin Sports About Us _V2

Who Are We?

Rooted in the Mountains of Vermont,  True Wheels Bike Shop was born within Basin Sports. One of the original bike shops in Killington, True Wheels has been around awhile, 1998 to be exact. Since then the mountain has grown, the sport of cycling has grown and True Wheels has grown. We’re a small group of dedicated cyclists looking to share our passion for the road and the trail with others.

We’re a full service, year round bike shop with a full fleet of Specialized and Santa Cruz bikes available for demo. If you like it you can buy it to. Buy one new that is, everything we rent out is available for purchase in store. We’ve also just expanded our clothing line to embody more styles of cycling.

What We Offer:

  • Year Round Service
  • Road, Mountain and Downhill Rentals
  • A large inventory of parts, accessories and apparel
  • A Staff that loves to ride bikes.

We're More Than Just A Bike Shop...

  • We’re A Community Of Outdoor Adventurers

  • We Give Back To The Trails We Enjoy So Much

  • We Share Our Moments With Others

  • But Most Importantly, We Work Together For A Bigger Goal

Mountain Bike Trail Networks In The Area

Killington Resort Mountain Bike Park

Pine Hill Park (Rutland, Vermont)

Green Mountain Trails (Pittsford, Vermont)

Road Rides In The Area

Coming Soon!

Upcoming Cycling Events

May 27th

Bike Park (Projected Opening Day)

Projected opening day for the Killington Bike Park and the start to lift served mountain biking season.

June 3rd

2017 Bike Blast Off Party

Everything bikes and Killington under one roof. Join Alpine Bike Works, Basin Sports and First Stop Board Barn for the first Bike Blast Off Party.

June 10-11th

Bike & Brew Festival + Bike Swap

Join Us and the the Killington Community for a weekend of bikes and beers. Like the winter test fest the Bike & Brew is a festival where you can test bikes, buy bikes and drink good craft beer.

June 16-18th


Start driving to the NEK for the annual NEMBA fest. Full of bikes, bikes and more bikes in one of the best places to ride in the east.

June 24th

Long Trail Century Ride

For the roadies who love a good cause. Choose from 10,60 and 100 miles routes to benefit the Vermont Ski & Snowboard Adaptive Program.

July 9th

Dirty Girl Mud Run

Dirty Girl is an obstacle course run for women of all ages and athletic abilities.

July 14-15th

KPCA Wine Festival

One of the Killington Region’s signature events, this year’s Wine Festival toasts 16 years of tasting events in the heart of the Green Mountains.

July 21-23rd

VMBA Bike Fest

The Vermont Mountain Bike Association Bike Fest hosted by Sugarbush resort is an event you won’t want to miss. In the heart of the Green Mountains this bike festival brings cyclists from all over together.

July 27th

Beast of the East Pro GRT

Top mountain bikers from around the world will be competing in the USA Cycling Pro Gravity downhill event at the Killington Bike Park.

August 26th

KBC Race to The Peak

The 3rd Annual Killington Boot Camp Race to the Peak is a challenging & fun 5K.

September 24th

Vittoria Eastern States Cup Series Finale

The final stage of the Eastern States Cup Enduro Series.

Service Your Bike at True Wheels

True Wheels Bike Shop in Killington, Vermont has a top notch service center capable of building or repairing your road, mountain, or downhill bike.  Our experienced mechanics will check your bike in and provide a quick assessment and estimate of both your costs and time frame. Some things like a tube or tire change may be able to be done on the spot. Other services like bike builds and fork overhauls may need to be left for our mechanics to provide you the best service possible. If we start working on your bike and discover issues that were not brought up in the assessment, we will call you to discuss additional charges before the work is done. Our goal is to provide the best service work possible with the quickest turnaround time feasible.

Tune Ups:

Servicing your bike on a regular basis is important not only for your safety, but for the longevity of your bicycle. True Wheels Bike Shop offers three tiers of tune ups from standard to a complete overhaul.

Overhaul: $175

  • Visual Inspection of Frame and Components
  • Check Tire Condition
    • Replace Tires / Tubes (If Necessary – Parts Additional Charge)
  • Check and Adjust Tire Pressure
  • Check and Adjust Shifting
  • Check and Adjust Brakes
    • Bleed Brake Lines (If Necessary)
    • Replace Cables (If Necessary – Parts Additional Charge)
  • Remove Head Set, Clean / Re-grease and Reattach
  • Remove Pivots, Clean / Re-grease and Reattach
  • Remove Drive Train, Clean / Lubricate and Reattach
  • Remove Bottom Bracket, Clean / Re-grease and Reattach

Major: $90

  • Visual Inspection of Frame and Components
  • Check Tire Condition
    • Replace Tires / Tubes (If Necessary – Parts Additional Charge)
  • Check and Adjust Tire Pressure
  • Check and Adjust Shifting
  • Check and Adjust Brakes
    • Bleed Brake Lines (If Necessary)
    • Replace Cables (If Necessary – Parts Additional Charge)
  • Check and Lubricate Pivots

Standard: $55

  • Visual Inspection of Frame and Components
  • Check Tire Condition
    • Replace Tires / Tubes (If Necessary – Parts Additional Charge)
  • Check and Adjust Tire Pressure
  • Check and Adjust Shifting
  • Check and Adjust Brakes
    • Replace Cables (If Necessary – Parts Additional Charge)

We also service kid's bikes!

Other Services:

True Wheels mechanics hourly rate is $65 per hour.

Service work pricing is based on specific needs. The shop carries a variety of bike components which our mechanics can help you choose from in the instance where you need to replace parts on your bike. Parts will be charged in addition to the service fees.

Frequently Requested Services:

Bike Boxing

Wheel Build

Wheel True

Dropper Seat Post Service

Rim Brake Adjustment

Brake Bleed (includes fluid)

Chain Install

Tube and Tire Install

Tubeless Tire Conversion

Other Specialty Services:

Pricing for specialty services will vary based on model of the bike/component. Please speak with one of our mechanics for more information.

  • Drive Train Cleaning / Adjustments
  • Fork Install / Replacement
  • Steering Cut
  • Fork Service
  • Shock Service
  • Shock Bushing Replacement
  • Hub Adjustment
  • Hub Overhaul
  • Suspension Bearing Overhaul
  • Frame Chasing
  • Frame Facing
  • Headset Overhaul
  • Headset Install/Replacement
  • Bottom Bracket Install/ Replacement
  • Chainring Install / Replacement
  • Cassette Install / Replacement
  • Crank Install / Replacement
  • Derailleur Install / Replacement
  • Derailleur Hanger Install / Replacement
  • Brake  Cable Replacement
  • Brake Pad Replacement
  • Shifter Cable Replacement

2018 Bikes For Sale

Manufacturer contracts do not allow us to sell bikes on the web. If you’re interested in Apparel, Helmets or other accessories check out are deep inventory.

Program Qualifications

  • Valuations assume all original parts and must be a model year of 2000 or newer.
  • Department store bikes, tandems, adult trikes and recumbents do not qualify.
  • If your bike is not in the database, or is an eBike, it can still be valued and the custom quote process takes 2 business days.
  • Must be model year 2000 or newer.
  • Final trade-in value subject to in-store evaluation.
  • 26″ wheel mountain bikes will result in a lower trade-in value.

What to bring

  • A valid US issued driver’s license, state ID, or Passport.
  • Any chargers, manuals, and/or accessories that go with the bike.
  • Receipts for any upgrades made to the bike.

Bike Condition

  • Your bike should be clean, functioning, and in sellable condition.
  • If your bike needs major service and/or major parts, you will need to pay for the needed items and have the work done before we can take your bike as a trade. Any of our stores can coordinate this process for you.
  • The serial number must be clearly visible and not be defaced or destroyed.

Fighting Theft

  • We log your valid driver’s license number as I.D.
  • We log the bike’s serial number.
  • We have you sign a statement that says the bike is yours to sell.

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